Roam anywhere and earn points

Roam anywhere & earn points

Stay connected around the world for as low as $1 per day and convert unused data to points

easy to use
easy to use
easy to use
easy to use
easy to use
easy to use
How it works
easy to use
easy to use
easy to use
easy to use

Frequently Asked Questions

Welcome to Gorilla Global! By using our e-SIM services, you agree to comply with the following Terms and Conditions ("Terms") outlined below. Please read these terms carefully before accessing or using our e-SIM services. If you do not agree with these terms, please refrain from using our services.

  • "E-SIM Company," "We," "Us," or "Our" refers to Gorilla Globa
  • "User," "You," or "Your" refers to any individual, customer, or entity using our e-SIM services.

II.E-SIM Service
  • Our e-SIM service allows compatible devices to activate and use our e-SIM technology to connect to mobile networks.
  • The service is subject to network coverage availability and compatibility with your device.

III.User Responsibilities
  • You are responsible for providing accurate information during the e-SIM registration process.
  • You must ensure that your device is compatible with e-SIM technology and unlocked from any previous carrier restrictions.
  • You agree not to use our e-SIM services for any unlawful, abusive, or fraudulent purposes.

IV.Registration and Activation
  • By registering for our e-SIM service, you agree to provide accurate and up-to-date information.

V.Service Availability
  • Gorilla Global strives to provide uninterrupted e-SIM service, but we do not guarantee 100% availability at all times.
  • We reserve the right to suspend or terminate the e-SIM service, with prior notice, for maintenance, upgrades, or operational reasons.

VI.Fees and Payments
  • E-SIM service fees and payment details will be communicated to you during the registration and activation process.
  • You are responsible for all applicable fees and charges associated with using our e-SIM service.

VII.Privacy and Data Protection
  • We value your privacy and handle personal data in accordance with our Privacy Policy [provide link to the Privacy Policy].
  • By using our e-SIM services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

VIII.Intellectual Property
  • All intellectual property rights related to the e-SIM technology and services belong to Gorilla Global.
  • You agree not to use, copy, modify, or distribute our e-SIM technology or services without explicit written permission.

IX.Limitation of Liability
  • Gorilla Global shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our e-SIM services.
  • Our liability is limited to the extent permitted by applicable law.

X.Termination of Account
  • Gorilla Global reserves the right to terminate your access to the e-SIM service at any time and for any reason, without prior notice.

  • Gorilla Global may update these Terms and Conditions from time to time. We will notify you of any material changes, and the updated Terms will be effective upon posting.

XIL.Governing Law
  • These T&Cs and any non-contractual obligations arising out of, or in connection with, these T&Cs shall be governed by, and interpreted in accordance with, Singapore law, excluding any conflicts of law rules or principles that might refer any such matter to the laws of another jurisdiction. Any dispute arising from these T&Cs shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.


Thank you for using Gorilla Global ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our e-SIM services or app. By using our services or app, you consent to the practices described in this Privacy Policy.

II.Information We Collect

a.Personal Information:
  • When you register for our e-SIM services or app, we may collect personal information such as your name, contact details (email address, phone number), device details, and billing information.
  • We only collect the necessary personal information required to provide our services and comply with legal obligations.

b.Usage Data:
  • We may collect non-personal information about your interactions with our app or services, including the type of device you are using, your operating system, IP address, and app usage patterns.

c.Cookies and Similar Technologies:
  • We use cookies and similar technologies to enhance your experience, personalize content, and gather information about your preferences. You can manage your cookie preferences through your browser settings.

III.How We Use Your Information

a.We may use your information for the following purposes:
  • Providing and improving our e-SIM services or app.
  • Processing transactions and billing for our services.
  • Responding to your inquiries and providing customer support.
  • Sending you important updates and notifications regarding our services.
  • Analyzing user behavior and app usage to improve our offerings.
  • Enforcing our Terms and Conditions and preventing fraudulent activities.

IV.Data Sharing and Disclosure

a.Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or customer support providers. These providers are contractually obligated to protect your information and use it solely for the purpose of providing the agreed-upon services.

b.Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid court order or government request.

c.Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction. We will notify you of any such change and provide options regarding your personal data.

V.Data Security

a.We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b.Despite our efforts, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

VI.Your Choices

a.You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at

b.You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

VII.Children’s Privacy

Our e-SIM services and app are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

VIII.Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and notify you of any material changes.

IX.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at By using our e-SIM services or app, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined in this policy, please do not use our services or app.